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Key Principles

Key Principles

The principles on which ISO 9001:2008 is based are :

Principle 1 – Customer focus

Principle 2 – Leadership

Principle 3 – Involvement of people

Principle 4 – Process approach

Principle 5 – System approach to management

Principle 6 – Continual improvement

Principle 7 – Factual approach to decision making

Principle 8 – Mutually beneficial supplier relationships

 

The new concepts that the new version ISO 9001:2015 is bringing up:

  • High Level Structure
  • Control of documented information
  • Strategic and management objectives
  • Impact on QMS governance
  • Risk-based approach